RESERVATIONS AND CANCELLATION POLICY
•Reservations may be made either online at www.meadbrown.com or at www.jacobeachrentals.com or by calling us at 1-888-744-6599 from the U.S., Canada or Western Europe or from Costa Rica at 2637-8561.
•All reservations must be made by an adult over the age of 21. A minimum of one person over the age of 21 for every two persons staying in the property is required. Reservations made under a false pretense will be subject to eviction and forfeiture of any and all advance payments, including the Property Protection Plan fee and CSA insurance premium.
•When you confirm a reservation, a property will be assigned. However, should the property become untenable or unavailable due to unforeseen events, acts of God, or the sale of the rental property, Mead Brown reserves the right to substitute comparable accommodations without liability. Upon notification of the change, you will be given the opportunity to cancel with no penalty should the new arrangements not be acceptable. In these rare instances we will notify you as soon as possible of the change. You will be offered the current rate for the new property. Upon your acceptance of the new rental property, the normal cancellation policy will apply once again.
•Advance payment of 50% of rent and tax plus $45 for the Property Protection Plan is required at the time the booking is made. Upon payment of this 50%, your booking is considered to be confirmed. Payment may be made by credit card, wire transfer, or ACH transfer.
•The remaining balance must be paid 90 days prior to check-in. If your reservation is made 90 or fewer days prior to check-in, the entire balance is due at the time your booking is made.
•We strongly recommend that you purchase a travel protection insurance policy that covers trip cancellation, delay, interruption and other circumstances. Mead Brown can provide you with such a policy through CSA. For more information, visit www.meadbrown.com or call us at 1-888-744-6599.
•No refund will be given for any circumstance, including trip delay, trip interruption, trip cancellation or any other reason, except when a Hurricane Warning has been issued for the Central Pacific Coast of Costa Rica. Canceled stays can be re-scheduled within one year of the original check-in date.
•Late check-in and/or early departure for any reason, including but not limited to inclement weather, does not warrant the refund of any payments, rent or deposits.
•If the Costa Rican Weather Service issues a Hurricane Warning (not a Tropical Storm Warning) for the Central Pacific area, currently registered guests will be refunded any unused portion of rent from the time they check out of the property. Guests scheduled to arrive during a Hurricane Warning may shorten their stay to arrive after the warning is lifted or cancel their reservation entirely. Renter will receive a refund for any unused portion his stay, less a 10% cancellation fee.
•Most properties have a 3-night minimum rental; the minimum for Water Villa, Water Cottage, and Casa Casbah is 7 nights (shorter stays may be possible; contact us to inquire). The minimum for Christmas week is 7 nights (departing on or before 28 December). The minimum for New Year's week is also 7 nights (arriving on or after 27 December). The minimum for Holy Week/Semana Santa is 7 nights. The minimum rental at Vista Las Palmas is 7 nights (any 7) over the Christmas-New Year's holidays.
•Rental policies are subject to change without notice.
•Our prices and fees are quoted in U.S. dollars and will be charged in U.S. dollars.
•Rates are subject to change without notice until your reservation is confirmed.
•Rates do not include taxes; the sales tax rate is 13%. Taxes will be added to the total.
•Upon payment of the rent due by Renter and Renter’s performance of his obligations under this Agreement, Renter shall have use of the premises designated in this Agreement during the term of the Agreement. The premises will be received in good condition.
•The total number of persons allowed in the property at any time is restricted to the stated limit for each property. Renter must disclose the number of persons in his party as well as the name of every member of his party. Mead Brown reserves the right to refuse entry or to expel persons not named as members of Renter’s party. If this limit is exceeded, then eviction without refund is the penalty.
•We are very serious about maintaining a respectful atmosphere for the quiet enjoyment of all our guests. We will rent to family groups and responsible adults only.
•We require that Renter and all members of Renter’s group confine any and all activities with prostitutes to the interior confines of the rental property. Renter and Renter’s group members may not entertain prostitutes in any public areas, including swimming pools, Jacuzzis, hot tubs, sun decks and other public or common areas. You are expected to conduct yourself in a manner that is respectful of other guests within the resort or condominium community. The sexual abuse of a minor and/or the use of illegal substances will not be tolerated on the property. Authorities will be notified immediately and you will be evicted from the property without refund.
•No parties, weddings or gatherings are allowed without prior written permission from Mead Brown. Renter may not engage in any activities that disturb the quiet enjoyment of others; this applies to villas as well as to condominiums. In addition to the rent, a party, wedding or gathering fee will be charged when and if permission is granted for such an event. Fees are subject to negotiation; a typical fee is equivalent to the rent for one night during peak/holiday season for the subject property.
For additional information, inquiries or reservations please call 1.888.744.6599
Please note: As Costa Rica upgrades its infrastructure, phone service is not 100% dependable. If you are unable to reach us by phone in your first attempt, please email us at firstname.lastname@example.org and we will respond quickly.